This Privacy Policy explains how Inkside Supplies Limited (“we”, “us”) collects and uses personal data when you use this website.
1) What data we collect
When you contact us via the enquiry form, email, or phone, we may collect:
- Name
- Email address
- Phone number (if provided)
- Company name (optional)
- Product enquiries (including product codes, eBay links, quantities)
- Any message content you send us
We do not collect payment details on this website.
2) How we use your data
We use your data to:
- Respond to enquiries and provide customer support
- Confirm product compatibility and availability
- Provide quotes for bulk or direct orders
- Arrange fulfilment details where a direct order is agreed
- Keep basic internal records of enquiries and communications
3) Lawful basis for processing
We process personal data under the following lawful bases:
- Legitimate interests: responding to enquiries, providing support, preventing fraud/abuse
- Contract: where you ask us to supply goods directly and we need details to fulfil the order
- Legal obligation: where we must keep records to comply with UK law (if applicable)
4) Sharing your data
We do not sell your personal data. We may share it only when necessary to:
- Provide delivery services (e.g., shipping carriers) for direct orders
- Comply with legal requirements
- Handle eBay orders through eBay’s messaging/returns processes (if your order is placed on eBay)
5) How long we keep your data
We keep enquiry data only for as long as necessary to:
- Resolve your enquiry or order
- Maintain reasonable business records
Typical retention is xx months unless legal requirements apply.
6) Your rights
You have the right to request:
- Access to your data
- Correction of inaccurate data
- Deletion of your data (where applicable)
- Restriction or objection to processing (where applicable)
To exercise your rights, contact: info@inksidesupplies.com
7) Security
We take reasonable technical and organisational measures to protect personal data. No online system is 100% secure, but we work to minimise risk.
8) Contact
Inkside Supplies Limited
Email: info@inksidesupplies.com · Phone: +44 7387837203
Registered Address: Liverpool, Merseyside, UK